Ramadass Selvaraj, Chief Operating Officer at Pathfinder Global, said, 'We are looking forward to the Union Budget 2025, as it presents an excellent opportunity to further strengthen the growth of the quick commerce sector and empower small retailers, including Kirana stores.
The retail landscape in India is evolving rapidly, and we anticipate the introduction of regulatory actions that will support the integration of advanced technology, particularly for small businesses.
With the rise of digital-first platforms, it’s more critical than ever to ensure small businesses are equipped with the right tools to stay competitive.
We expect the government to focus on policies that enhance the adoption of AI, streamline operations, and create more efficient supply chains for these retailers.
We believe the Union Budget will pave the way for small retailers to embrace these transformative technologies, enabling them to elevate customer experiences, optimize their operations, and remain relevant in this fast-evolving market.
As the retail sector shifts towards a hybrid model that blends digital and physical experiences, the industry must empower retailers to leverage technology and adapt to this new era of retail.
We are confident that these changes will level the playing field and foster sustainable growth across the sector.'